Update: Now YOU'd better run, Sprint.

Further exploration, as time passes and my frustration increases exponentially, of the situation in this entry.

Dear Paige,
Thank you for your email. Depending on what applications you are using, you may experience the same issues with any Blackberry device. However, you may want to consider upgrading to the Blackberry Curve 8330 or the Blackberry Tour 9630 handset. Currently, our Blackberry Curve is $569.99 and our Blackberry Tour is $499.99. Because your handset has been active over one year but less that two years, you currently qualify for $75 off the cost of the phone with a two-year Subscriber Agreement. As a courtesy, we can apply an additional $75 credit to your account for a total discount of $150 off of the cost of the phone. You would be responsible for the remaining cost of the new device. On May 1, 2010, you will be eligible for the full upgrade discounts available at that time.
Let us know if you have any further questions,
Sprint Cares

Yes, hi.

I have a question: REALLY?
Seventy-five dollars for the $90 I had to spend borrowing a Zipcar to get to work in the suburbs that first day — because I missed all the trains until after lunch?
Seventy-five dollars for the hours and hours I've wasted getting my numbers back?
Seventy-five dollars for the $120 massage I'll need after I get through this situation — probably without a phone?
I don't like this deal. Pas du tout.

When I gather my wits and have summoned the wrath of my mother, we will return to discuss this with you at length.


P.S. You might consider changing your name to "Sprint Doesn't Give a Shit."